CRM Managemet Consultant. BARCELONA CITY COUNCIL Barcelona, Spain. Apr 2012 - present. Communication & Citizen Care Department. New CRM project. Spearheaded the lauching process for this e-commerce, including Market Research, P&L and Benchmark. Opening: 4Q 2013 Development and promotion of Citizen Information Service (internet, mobile, phone). Analysis and coordination of City Council’s Departments and Agencies to integrate Data Bases, IT tools and procedures to inform to citizens. New newsltetter platform deployment. Senior support in new CRM development (Microsoft & Deloitte).
E-commerce Co-Founder. JAMONIFY.COM Barcelona, Spain. 2012 - present. E-commerce on Spanish Delicatessen. Europe Spearheaded the lauching process for this e-commerce, including Market Research, P&L and Benchmark. Opening: 4Q 2013 Evaluated and selected E-commerce Platform (Prestashop). Core business definition. Hosting management and international internet policy definition. Branding, Visual image and Logo. E-commerce set-up on Prestashop. PHP editing. SEO optimization. SEM strategy. Blog and Visa connection set-up. Go to Jamonify.com
Social Media Developer. XARXA OBERTA DE CATALUNYA Barcelona, Spain. May - June 2012.Barcelona, Spain. Fiber Optic Telecom Operator in Catalonia, Spain, focused on wholesale market and government agencies Free-lance. Created and managed all Xarxa Oberta Social Networks including Facebook, Twitter, LinkedIn, newsletters & Youtube.